Client Advocacy Marketing Intern

Prometric

18h • $18 • Remote

About The Position

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.

This role offers hands-on experience working with customer insights, Salesforce data, branding initiatives, and strategic marketing projects. The intern will collaborate cross-functionally to help identify trends, improve data quality, and support future client engagement strategies.

Requirements

• Pursuing a degree in Marketing, Business, Data Analytics, Communications, or a related field
• Strong analytical and organizational skills
• Experience with Microsoft Excel, PowerPoint, and data visualization tools preferred
• Familiarity with Salesforce or CRM platforms is a plus
• Strong attention to detail and ability to manage multiple projects simultaneously
• Excellent written and verbal communication skills
• Interest in marketing strategy, client experience, and data-driven decision-making

Nice To Haves

• Ability to interpret data and communicate insights clearly
• Experience creating presentations for business audiences
• Collaborative mindset with willingness to learn cross-functional processes
• Strong problem-solving and critical-thinking abilities

Responsibilities

• Build various data visualizations and perform analytical reporting to support client advocacy initiatives
• Review Salesforce records to identify and resolve duplicate accounts and client entries
• Analyze testing center data and assist in developing forecasting models to support strategic planning
• Partner with the Marketing team, including Amy Dulara and Allison Hallock, to learn branding standards, marketing strategy, templates, and style requirements
• Analyze and interpret Net Promoter Score (NPS) data to identify trends and actionable insights
• Compare Salesforce reporting data with previously provided documentation to validate consistency and accuracy
• Develop presentations summarizing year-over-year findings, trends, and projected expectations for future survey results
• Support ongoing reporting and client experience improvement initiatives

Benefits

• Exposure to client advocacy and marketing operations
• Hands-on experience with Salesforce reporting and data management
• Insight into branding strategy, marketing standards, and customer experience analytics
• Opportunity to contribute to strategic forecasting and executive-level presentations

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed