Client Advisor Keyholder - Woodbury Outlet

Moncler Group•Village of Woodbury, NY

6d•Onsite

About The Position

We are Stone Island, a defiantly independent community since our founding in 1982, recognized globally for our independent spirit, leadership, and innovation. We foster a culture that cherishes and nurtures our team, providing opportunities to build relationships that shape careers, lives, and our community. We are looking for individuals who share our spirit and values to join us. The Client Advisor will deliver the Stone Island Customer Experience with passion and authenticity, welcoming and guiding clients through our values and heritage. This role involves understanding client needs, offering genuine advice, and acting as a trusted point of reference in-store to build the Stone Island community and establish long-lasting client relationships.

Requirements

At least some experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses
Client service and commercial mindset
Trustworthiness, attendance, flexibility, agility, attitude for teamwork
Fluency & sophistication in local language, proficiency in English - additional languages is a plus
Good image and look coherent with the Brand style
Openness to new technologies

Nice To Haves

Experience in Luxury and Contemporary Retail environment is a plus

Responsibilities

Collects Client's valuable information throughout the journey
Proactively engages in 1to1 activities to nurture the relationships with Clients
Has strong knowledge of the collection
Provides insights on fabrics and products specificities
Drives Sales, achieving individual results and contributing to the team ones
Maximizes sales opportunity leveraging cross selling
Supports BOH organization and procedures implementation as well as replenishment / transfer activities
Supports the maintenance of the store's visual merchandising standards
May have opening and closing responsibilities