Client Advisor

Acne Studios•Woodbury, MN

30d•Onsite

About The Position

Acne Studios is a progressive luxury house seeking a part-time Client Advisor for their Woodbury Common Outlets store. The role involves working collaboratively with the team to establish and nurture loyal customer relationships, drive sales, and achieve positive business outcomes through excellent service and attentiveness. The company emphasizes a culture of collaboration, support, inclusion, and trust, valuing diverse roles, backgrounds, skills, and experiences.

Requirements

High aspirations and focus on details that create substantial impact.
Enjoy working as a team and embrace feedback to develop yourself and others.
Curious and thrive in a dynamic environment.
Cooperation, respect, and clear communication.
Ambition to learn and grow.
Interpersonal and communication skills to provide excellent service and build strong relationships with customers.
Ability to identify customer needs, cross-sell products, and close sales to achieve individual and store sales targets.
Responsive with an ability to resolve customer concerns or issues in a professional manner.
Previous customer-facing role within the retail or hospitality industry.
Proven ability to drive sales and exceptional customer service.
Customer relationship management (CRM) and clienteling.
Fluent in English.

Nice To Haves

Additional languages based on market requirements.

Responsibilities

Care for customers in the store and throughout the entire customer cycle.
Manage and execute omni channel services.
Welcome and guide customers through a smooth customer cycle, tending to all details and providing a best-in-class client experience.
Achieve sales, conversion, and clienteling targets.
Uphold administrative procedures and skillfully manage inventory.