Client Advisor - St. Louis Motorcars

Holman•Saint Louis, MO

2d•Onsite

About The Position

Holman is a family-owned, global automotive services organization. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Motorcars St. Louis has an outstanding opportunity for a Client Advisor to join their team and the Holman Family!

Requirements

High School diploma or GED
previous sales experience
college degree preferred
Prior sales / customer service experience is preferred.

Responsibilities

Oversees all aspects of the sales of vehicles and associated paperwork.
Greets customer on sales floor and performs a needs analysis including make, type, and features of vehicle desired.
Explains features/benefits and demonstrates operation of vehicle in showroom or on road.
Researches availability of models and optional equipment using computer database.
Works with Sales Managers and F&I and negotiates sales price, lease payment, including tax, trade-in allowance, license fee, and discount / rebates.
Walks the lot and visually inspects inventory.
Completes all paperwork and arranges for detail and delivery of vehicle.
Delivers and familiarizes the customer with vehicle.
Maximizes the customer experience.
Assist Sales Manager with customer problems.
Attends/completes required training and department meetings.