Client Advisor- Carmel

Tiffany & Co•Carmel, IN

3d•Onsite

About The Position

Tiffany & Co. instills images of Beauty, Romance, and the iconic Blue Box, symbolizing Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Our rich heritage of celebrated artists, historic milestones, and magnificent jewelry forms the foundation upon which our employees build each day. Tiffany employees are passionate, kind, and professionally committed, holding themselves and their co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures, and the evolving luxury market. Our respect and love for the brand create a unique workplace. We expect our employees to deliver the Tiffany Experience to each and every client, and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. It is a dream to be associated with a company forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

Requirements

Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
Proven track record in achieving sales results.
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Ability to work with a diverse client base.
Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
Must have authorization to work in the United States or in the country where the position is based.

Nice To Haves

A college/university degree.
Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
Proficiency in multiple languages.

Responsibilities

Embody the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client’s experience extraordinary.
Act as an excellent communicator and brand ambassador, conveying passion for Tiffany in every conversation with an entrepreneurial spirit.
Develop client relationships and exceed sales plan.
Deepen the relationship with our clients to drive lifetime loyalty and spend.
Consistently achieve or exceed monthly, quarterly and annual store sales plan.
Capture client data.
Cultivate new and existing client relationships.
Deliver a significant portion of sales through repeat client business.
Drive business through key product pillars.
Elevate in-store experience by consistently delivering memorable moments to every client.
Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch; your personal touch.
Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Client Survey) and with Tiffany client experience vision.
Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.