Client Advisor, Retail

Four Seasons Hotels and ResortsNaples, FL
Onsite

About The Position

Four Seasons is seeking a Client Advisor for its Retail Outlets. This role will provide visual merchandising support, product knowledge for new and replenished goods, and oversee the proper flow of goods to maximize sales performance. The ideal candidate will have a strong interest in fashion merchandising and display creation, with a desire to gain proficient knowledge in the retail-hospitality industry within a resort setting. A sincere willingness to provide service to residents, guests, and peers, along with good organizational skills and the ability to work independently under pressure, are essential. Attention to detail and accuracy are required, as is the ability to learn and execute processes associated with computerized point of sale systems, visual planning, and retail procurement/inventory control.

Requirements

  • High level of interest in fashion merchandising and display creation as it relates to store esthetics and its impact on revenue generation in the retail-hospitality industry.
  • Desire to gain proficient knowledge in the retail profession as it relates to the unique resort/fashion field.
  • Sincere willingness to provide service to residents, guests, and peers.
  • Good organizational skills, with the ability to work independently.
  • Ability to function well under pressure, set priorities and adjust to changing conditions.
  • High work ethic, with a sense of responsibility for the role filled within our team.
  • Attention to detail and accuracy.
  • Able to learn and execute processes associated with computerized point of sale systems, visual planning and retail procurement/ inventory control.

Responsibilities

  • Planning and strategizing store visual esthetics in collaboration with Manager of Buying and Store Operations Manager
  • Analyzation of sales reporting and hotel provided occupancy data
  • Operational efficiency which includes ticketing, product preparation, replenishment, and ensure store visual standards are executed
  • Retail accounting procedures such as transfer processing, inventory control, completing RTV’s
  • Daily tasks that support product, presentation, and departmental needs in regards to service and staff under the direction of upper management
  • Maintaining a high standard of awareness in regards to fashion trends and visual creativity
  • Educating and communicating visual techniques to support sales team and strengthen skill set of the department
  • Evaluate Yellow Dog inventory reports & Micros Sales analysis
  • Trunk show planning
  • Maintain accuracy and quality control of inventory
  • Be proficient in the Micros point of sale system to provide assistance in the event of increased volume, guest demand or operational break-down
  • Participate in meetings with leadership for Store Operations, Purchasing and Retail Buying Team

Benefits

  • Medical
  • Dental
  • Vision
  • 401K with employer matching
  • Time off plans starting on the day of hire
  • Complimentary and discounted hotel stays around the world
  • Wellbeing and mental health initiatives
  • Complimentary employee meals and beverages
  • Tuition reimbursement
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