Client Advisor / Product Specialist

OKCOklahoma City, OK
Onsite

About The Position

Jim Norton Toyota OKC is expanding its sales and customer experience team and is hiring motivated, professional individuals for its Client Advisor / Product Specialist program. This role is not a typical "old-school" car sales position. The company is looking for customer-focused professionals who enjoy helping people, learning technology, building relationships, and creating exceptional experiences for guests. The company provides paid training and development for individuals from various backgrounds, including hospitality, retail leadership, customer service, technology, fitness sales, and call centers, to build a long-term career in automotive.

Requirements

  • Positive attitude and strong communication skills
  • Professional appearance and demeanor
  • Self-motivated and dependable
  • Comfortable with technology and smartphones
  • Ability to learn and adapt quickly
  • Team-oriented mindset

Nice To Haves

  • Customer service or sales experience preferred but not required
  • No automotive experience? No problem. We provide training, coaching, and mentorship to help you succeed.

Responsibilities

  • Assist customers through the vehicle shopping process
  • Help guests explore vehicle features, technology, and options
  • Conduct product presentations and test drives
  • Communicate with customers by phone, text, email, and video
  • Follow up with internet and showroom guests
  • Maintain customer relationships before and after the sale
  • Learn Toyota product knowledge and dealership systems
  • Deliver a professional, transparent, and customer-focused experience

Benefits

  • Paid Training
  • Career Growth
  • $22/HR + Sales Bonuses
  • Toyota product certification
  • Career advancement opportunities
  • Promotion path into Senior Sales Consultant and leadership positions
  • Medical, dental, and vision insurance
  • 401(k)
  • Paid vacation
  • Employee discounts
  • Professional/team-oriented work environment
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