CLIENT ADVISOR (KEYHOLDER)

Michael Kors

3d • $22 - $22 • Onsite

About The Position

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

Requirements

• Excellent interpersonal skills to meet and exceed customer expectations and build rapport.
• Strong verbal communication skills to effectively convey product information and engage with clients.
• Ability to handle luxury items with care and precision, maintaining high quality standards.
• Previous experience in retail, preferably in a luxury or high-end environment, is often required.
• Understanding of current luxury market trends and customer preferences to provide relevant advice and recommendations.

Responsibilities

• Greet and engage customers warmly, creating a welcoming atmosphere in the store.
• Maintain in-depth knowledge of luxury products, including features, benefits, and brand heritage, to provide informed recommendations to customers.
• Achieve sales targets by effectively selling high-end merchandise and upselling complementary products.
• Offer personalized styling advice and product recommendations based on individual customer preferences and needs.
• Ensure that product displays are attractive and aligned with brand standards, maintaining the luxury ambiance of the store.
• Execute high-value transactions accurately, including processing payments and managing returns or exchanges.
• Perform inventory tasks such as stock checks, reordering items, and organizing stock rooms to ensure product availability.
• Build and maintain strong relationships with customers to foster loyalty and repeat business, including coordinating private shopping appointments for VIP clients.
• Handle customer complaints and issues with discretion and professionalism, aiming for swift and satisfactory resolutions.

Benefits

• The Company is an equal employment opportunity employer.
• The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.
• The Company also prohibits harassment of applicants and employees based on any of these protected categories.
• At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process.
• If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [email protected].
• In compliance with certain Pay Transparency laws, employers are required to disclose a salary range.
• The salary for this position will vary based on role requirements, skill set and years of experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed