Client Advisor, Commercial Insurance

Acera Insurance Services Ltd.•Fort McMurray, AB

62d

About The Position

Your knowledge and experience in small commercial insurance, combined with your attention to detail and customer service focus, are the keys to success in the role of Client Advisor, Commercial Insurance. This role is responsible for providing customer service in a team environment. This includes managing assigned renewals, performing coverage reviews, processing of policy documents, speaking with clients and underwriters, producing pink cards and insurance certificates, claims reporting and file documentation.

Requirements

2+ years of related and progressive experience in the insurance industry with a strong working knowledge of small commercial insurance products
Alberta Level 1 License and the desire to obtain Level 2 in the near future
High degree of professionalism and integrity
Committed to excellence in customer service
Skilled user of the Microsoft Office Suite of products
Familiar with insurance software
Demonstrated accountability and reliability in the quality and timeliness of work
Flexible and adaptable with proven problem-solving skills
Works well within a team and independently and able to adjust to tight and changing deadlines
Critical thinker with strong attention to details
Strong written and oral communication skills