Client Admin (Employee Navigator)

The Jonus Group•Exton, PA

1d•$75,000 - $85,000•Hybrid

About The Position

Client Administrator Job Summary Seeking a highly organized and detail-oriented Client Administrator to join a team. This role involves managing new builds, handling wall notifications, addressing discrepancy reporting issues, and processing manual enrollments for small groups. The ideal candidate will thrive in a fast-paced environment, be comfortable with high-volume tasks, and demonstrate a quick response time. This is a permanent, full-time position operating on Eastern Standard Time (EST) with the flexibility of a hybrid or remote work arrangement. Compensation Package Salary : $75,000 - $85,000 annually, based on experience. Benefits : Comprehensive medical, dental, and vision insurance; life insurance; short-term and long-term disability coverage. Paid time off. P rofessional development opportunities.

Requirements

Proven experience in a similar administrative or client-facing role.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Exceptional attention to detail and problem-solving abilities.
Comfortable working in a high-volume, fast-paced environment.
Proficiency in using relevant software tools, with the ability to quickly learn new systems.
Must be located in the EST time zone.

Responsibilities

Manage and oversee new builds in the system.
Monitor wall notifications and promptly address any issues or discrepancies.
Handle manual enrollments for small groups (under 50 members, typically 2-3 groups total).
Ensure timely and accurate responses to high-volume inquiries.
Customize processes and workflows as needed to meet client requirements.
Learn and manage the in-house ICHRA system (training will be provided).
Utilize and understand the builds of Navigator software.