Client Account Services Specialist (Commercial Tax)

CoreLogic • Dallas, TX

13d • $55,900 - $80,080 • Hybrid

About The Position

The Commercial Tax Organization is experiencing rapid growth, fueled by major new client acquisitions and upcoming opportunities. As a Client Account Services Professional, you will step directly into a high-impact environment, managing critical relationships. In this role, you won't just support software; you will serve as a strategic partner, ensuring our largest clients maximize the value of our specialized tax technology solutions. If you are looking to build a career in a high-growth sector with visible financial impact, this is your launchpad.

Requirements

• Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field or equivalent experience.
• 1+ years of experience in a client-facing technical role (e.g., Application Support, Customer Success, or Technical Account Management).
• Demonstrated ability to troubleshoot enterprise software, understand database structures, or assist in application configuration.
• Outstanding written and verbal communication skills, with a proven ability to explain complex technical concepts to non-technical stakeholders.
• A self-starter mindset. You are comfortable working independently under general supervision, but you also thrive in highly collaborative team settings.

Responsibilities

• Provide comprehensive, high-touch technical and application support to key clients. Understand their unique tax operations, product usage patterns, and service requirements.
• Directly configure systems and software applications to align with custom client business rules, workflows, and operational needs.
• Act as the strategic liaison between client stakeholders and internal engineering, product, and implementation teams to accelerate resolution times and guide product enhancements.
• Evaluate existing client installations to uncover gaps, recommend workflow optimizations, and identify expanding service opportunities.
• Coordinate prompt and effective resolutions for technical incidents, minimizing operational disruption and maintaining high client satisfaction.
• Collaborate on cross-functional business initiatives and technical projects of moderate complexity, supported by mentorship from senior team members.

Benefits

• Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
• Up to 16 weeks of fully paid parental leave and a baby stipend.
• Multiple medical plan options with mental health and wellness support offerings.
• 401(k) with company match and vesting after one year.
• $400 annual well-being stipend and tuition assistance up to $5,250.
• Recognition Rewards, Referral bonuses, exclusive discounts and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level