Client Account Representative

Novra Corp • Charlotte, NC

1d

About The Position

We are seeking a customer-focused Client Account Representative to build strong client relationships while providing exceptional account support and service. This role is ideal for individuals who enjoy working with people, solving problems, and delivering outstanding customer experiences in a collaborative environment.

Requirements

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Excellent customer service and relationship-building abilities.
• Positive attitude and professional demeanor.
• Strong organizational and multitasking skills.
• Ability to work independently and as part of a team.
• Reliable, adaptable, and detail-oriented.

Nice To Haves

• Previous experience in customer service, retail, hospitality, or another customer-facing role is a plus but not required.

Responsibilities

• Build and maintain positive relationships with client accounts.
• Assist clients with account-related questions and service requests.
• Provide accurate information about products and services.
• Identify client needs and recommend appropriate solutions.
• Resolve routine client concerns in a professional and timely manner.
• Maintain organized records of account activities and client interactions.
• Collaborate with team members to achieve service objectives.
• Follow company service standards and account management procedures.
• Participate in ongoing training and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED