Client Account Manager | Colombia

7FiguresMiami, FL
Remote

About The Position

This is a full-time Client Account Manager role for a fast-growing digital marketing agency serving medical and legal practices. The position involves managing 30-50+ client accounts, acting as the main point of contact, leading client support and strategy calls, overseeing projects and deliverables, and identifying upsell opportunities. The role requires collaboration with internal teams and communication with clients via various platforms. It is a remote position for individuals who are organized, client-focused, self-motivated, and interested in long-term growth within the agency.

Requirements

  • Experience in account management or client services
  • Strong organization and communication skills
  • Comfortable managing multiple priorities
  • Self-motivated and able to work independently in a remote role
  • Long-term mindset and interest in growth

Nice To Haves

  • Experience in an agency environment (preferred)

Responsibilities

  • Manage 30–50+ client accounts as the main point of contact
  • Lead client support and strategy calls
  • Oversee projects, timelines, and deliverables
  • Help build and manage marketing funnels and automations
  • Identify and recommend upsell opportunities when appropriate
  • Communicate with clients via email, phone, and messaging platforms
  • Collaborate with internal teams via Slack

Benefits

  • Fully remote, full-time role
  • Fast-growing agency with real career growth opportunities
  • Clear ownership and impact on client success
  • Supportive, collaborative team culture
  • Opportunity to work with established medical and legal brands
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