Avanade Client Account Lead

Avanade • Los Angeles, CA

11d • Hybrid

About The Position

Join us as a Client Account Lead and drive meaningful impact with some of our most strategic clients. In this role, you’ll partner closely with Avanade, Accenture, and Microsoft leaders to shape account strategy, strengthen client relationships, and deliver innovative solutions that drive long-term growth and business outcomes. We’re looking for a thoughtful, relationship-driven leader who brings strong business acumen, strategic thinking, and the ability to align diverse stakeholders around shared outcomes. You’ll lead cross-functional teams, develop and execute account growth strategies, and stay engaged across delivery and sales initiatives—balancing decisiveness with a collaborative approach to maximize customer value and account success. Come Join Us In the heart of Account Leadership, you will manage and grow strategic client relationships, craft innovative solutions, and lead teams toward achieving shared goals. Your role is pivotal in driving sales, revenue, customer value, and client satisfaction through collaborative and forward-thinking strategies. Together we do what matters.

Requirements

• Proven ability to build trusted client relationships and enhance customer satisfaction and loyalty.
• Strong business and industry acumen with the ability to identify trends, challenges, and growth opportunities.
• Strategic mindset with experience developing and executing account plans that drive measurable business outcomes.
• Ability to balance stakeholder priorities across client, partner, and internal teams to maintain alignment and momentum.
• Creative problem-solving and resourcefulness in navigating complex situations and delivering practical solutions.
• Effective communication skills with the ability to influence and engage diverse audiences.
• Experience leading collaborative, high-performing teams and fostering accountability, clarity, and shared ownership.
• Ability to remain composed and resilient in dynamic environments while maintaining focus on results.

Nice To Haves

• Emotionally mature and humble leadership.
• Masterful negotiation and relationship-building skills.
• Strategic thinker who anticipates client needs and shapes long-term opportunities.
• Empathetic listener who seeks to understand stakeholder perspectives and responds with professionalism and care.
• Effective communicator who clearly articulates priorities, expectations, and business value.
• Adaptable and resilient in the face of change, ambiguity, and competing priorities.
• Accountable and outcome-focused, with a strong commitment to delivering on promises.
• Decisiveness balanced with a consultative and collaborative approach.

Responsibilities

• Build and maintain enduring client relationships based on trust, transparency, and a deep understanding of client goals and priorities.
• Own and execute the account vision and strategy, aligning business objectives across Avanade, Accenture, Microsoft, and client stakeholders.
• Drive customer value by connecting solutions, services, and delivery outcomes to measurable business results and long-term client success.
• Lead account growth planning, including pipeline development, opportunity shaping, upsell and cross-sell initiatives, and strategic account execution.
• Collaborate with cross-functional teams to develop integrated solutions that address clients’ evolving needs and support sustainable growth.
• Monitor account health, stakeholder engagement, and delivery progress while proactively identifying risks, resolving challenges, and creating new opportunities.
• Provide strategic guidance to ensure commitments are achievable, delivery expectations are aligned, and business outcomes are realized.
• Leverage industry and business insights to anticipate client needs, identify market trends, and shape future opportunities.

Benefits

• Exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
• Engaged and helpful coworkers genuinely interested in you
• Medical, dental, vision, life, and long-term disability coverage
• 401(k) plan
• Bonus opportunities
• Paid holidays
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed