Client Account Coordinator

Inizio Engage•Yardley, PA

5d•$36,000 - $66,000

About The Position

Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. The client account coordinator is to provide high-level operational support to all program employees. To assist the operations team with any client or Inizio Engage related needs and requirements. This is your opportunity to join Inizio Engage and represent a top biotechnology company!

Requirements

Minimum of a bachelor’s degree or equivalent work-related experience.
3+ years’ experience in an administrative role with some client interaction/responsibility.
Highly motivated individual with excellent interpersonal, communication, and leadership capabilities.
Ability to multitask while maintaining high attention to detail and accuracy.
Strong planning and organizational skills coupled with a real focus on client and customer delivery.
Process excellence and ability to problem solve and be proactive.
Strong working knowledge of Microsoft Office and Database systems.

Nice To Haves

Up to 25% travel, when required

Responsibilities

Create and maintain all project related databases and rosters which includes maintaining team checklists.
Assist in the creation and maintenance of all project-specific activity reports (weekly, monthly, and annually) as directed by the line manager.
Liaise with the Program Training Manager to assist with the planning and scheduling of new hires’ onboarding.
Assist in the operations-based onboarding process for new hires – to include, but not limited to IT equipment, updating of rosters and liaising with other functions to ensure everything is prepared for the induction of the new hire.
Attendance at live client meetings, operational meetings, conferences, and other various commitments as appropriate.
Support the programs compliance function with administrative support.
Completes all required administrative tasks in a timely manner within the deadlines required for the program, and Inizio Engage. Some of these could include daily computer updates, weekly summary of activity reports, emails, and time reporting.
Adhere to all and complete all company and client policies, procedures and training requirements as required.
Must protect patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA).
Must be able to function autonomously to complete essential tasks with minimal direct supervision or oversight and use critical thinking skills to resolve issues.
Return and maintain all company equipment and materials according to company instructions.