Clerk - Goldsby Urgent Care

Norman Regional Health System•Goldsby, OK

4d•Onsite

About The Position

This position is responsible for obtaining all patient and insurance information, managing check-in/check-out processes, performing insurance verification, and collecting patient payments. The role supports effective and efficient patient care and clinic flow, manages documents appropriately, and requires critical thinking skills for continuous improvement. The Clerk must successfully receive direction and ensure timely and accurate follow-through of assignments.

Requirements

High school diploma or equivalent
Computer knowledge
One year clerical experience
Six months health-care experience
Expertise in customer relations
Expertise in telephone skills
Expertise in computer applications
Keyboard skills accurate 40 wpm

Nice To Haves

Additional education in medical terminology
Electronic medical record training
Business classes
Medical office experience
Insurance experience
Referral and prior authorization experience
Hospital experience
Computer experience

Responsibilities

Obtains all patient and insurance information
Responsible for check in/out patients
Performs insurance verification and patient payment collection
Supports effective and efficient patient care and clinic flow
Manages documents appropriately
Possesses critical thinking skills and provides feedback for continuous improvement
Successfully receives direction and ensures timely and accurate follow-through of assignments