Clerk (40 hours/12 months), OSS

Cambridge Public Schools•Cambridge, MA

2d•Onsite

About The Position

The Office of Student Services (OSS) is responsible for providing a variety of supports and services to students in Cambridge Public Schools (CPS). OSS Divisions and programs are dedicated to ensuring equitable access and success for all students in Cambridge Public Schools. The position covers responsibilities across all four OSS Divisions.

Requirements

Associates Degree preferred or equivalent experience
Experience in an office or clerical environment preferred
Familiarity with the Special Education/Educational Systems processes
Experience with Microsoft office and data management systems required
Excellent customer service, verbal and written communication skills
Ability to maintain confidentiality
Ability to work independently and prioritize tasks to meet internal and external deadlines
Ability to produce accurate and thorough work
Ability to analyze issues to provide effective problem resolution

Responsibilities

Process Annual Reviews and Reevaluations for missing documentation
Issue notices and follow up with team chairs related to IEP documentation
Assist in scanning, uploading, and maintaining student records related to Annual Reviews, Reevaluations, and 504 related documents.
Manage in-district summer transportation set up
Manage OSE translations and interpreter services (Bay State)
Processing rejected IEPs
Ensure quality customer service by greeting families and staff in person and/or on the telephone, answering and referring inquiries.
Work cooperatively with co-workers and supervisors to ensure the goals of the Office of Special Education are met.
Supports the work of the OSS Executive Director
Perform other duties and accept other responsibilities as assigned