Clerk Typist 4- Reception
Hamilton Health Sciences•Hamilton, ON
•Onsite
About The Position
Under minimum supervision, the Clerk Typist 4 will answer all patient related inquiries via computer or telephone, direct and advise visitors to wards, departments and book on-call rooms for residents and family sleep rooms. The Clerk Typist 4 will provide training to other Information/Reception staff as needed. Performs all other duties as assigned.
Requirements
- Minimum Grade 12
- Medical Terminology Levels 1 & 2 Certificate (subject to testing)
- Previous office experience and/or experience with Meditech
- Proficient typing (minimum 35 wpm) and computer skills Word 2000 (testing of qualifications may be required)
- Demonstrated excellent interpersonal, communication (verbal and written) skills
- Demonstrated excellent telephone manner and customer service skills
- Excellent organizational skills and the ability for detail work
- Demonstrated ability to function within a very busy environment and maintain a friendly, courteous attitude
- Ability to work efficiently under minimal supervision
- Excellent public relations skills
- Conflict resolution skill
Responsibilities
- Answer all patient related inquiries via computer or telephone
- Direct and advise visitors to wards and departments
- Book on-call rooms for residents and family sleep rooms
- Provide training to other Information/Reception staff as needed
- Perform all other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
