The QC Inspector is responsible for the inspection, testing, and verification of various customer devices within the Whole-Unit-Repair Depot Rushmore. This role requires performing visual inspections for assembly issues, missing screws, missing labels, and defective plastics. Additionally, the inspector will conduct software/hardware testing on Windows (7, 8, 8.1, 10, & Enterprise) and ChromeOS, and perform documentation verification including Traveler Forms and physical unit verification against the customer's problem description. Technicians are responsible for the repair action and presence of accessories. The role requires inspecting 45-55 units within an eight-hour period with a 97.5% Pass-Rate through Out-of-Box Audit (OBA). Overtime hours, including Saturdays (7:00 am - 3:15 pm), are expected unless otherwise notified. The position also involves building and maintaining a positive work environment supported by open feedback and two-way communication, keeping the warehouse organized and clean, and fostering a healthy and safe work environment focused on associate well-being.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED