Clerk- Sheriff Office

Houston County•Warner Robins, GA

7d•$36,317 - $39,208•Onsite

About The Position

This position performs customer service functions in person or by telephone, providing general assistance and information related to departmental procedures, services, fees, forms, or other issues. The Clerk receives monies in payment of departmental fees or services, records transactions, issues receipts, and prepares deposits. They process various documentation associated with departmental operations, including applications, and perform data entry functions. The role involves compiling and tracking administrative and statistical data, preparing reports, and maintaining records. Additionally, the Clerk prepares routine correspondence, forms, reports, charts, graphs, and spreadsheets. They handle incoming and outgoing mail, prepare and maintain departmental files, and assist in planning and preparing for meetings by preparing documentation, attending meetings, and recording minutes. Effective communication is coordinated by initiating outgoing communications, responding to incoming communications, and relaying information between the department and other entities. The Clerk answers telephones, provides information, takes messages, and returns calls as necessary. They respond to routine requests for information or assistance from staff, the public, or other individuals, and perform other related duties as required.

Requirements

High school diploma or GED required
Six months of experience in general clerical and customer service work or a related field
Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job
May require Ga. Certificate of Appointment of Notary Public
Must be able to operate a variety of automated office equipment including a computer, printer, typewriter, copy machine, facsimile machine, calculator and telephone.
Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things which may include forms, reports, maps, plats, and reference manuals.
Requires the ability to speak with and/or signal people to convey or exchange administrative and real estate-related information, including giving assignments and/or directions to co-workers or assistants as well as communicating with the general public.
Requires ability to read a variety of administrative and real estate-related documentation, directions, instructions, and methods and procedures.
Requires the ability to complete forms and to write job related documentation and reports with proper format, punctuation, spelling and grammar, using all parts of speech.
Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated voice.
Requires the ability to learn and understand relatively basic clerical principles and techniques; to understand departmental policies and procedures; to make independent judgments in absence of supervision; and to acquire and be able to expound on knowledge of topics related to primary occupation.
Requires the ability to record and deliver information, to explain procedures, and to follow verbal and written instructions.
Requires the ability to add and subtract totals; multiply and divide totals; determine percentages; and determine time and weight.
Requires the ability to visually inspect items for proper length, width, and shape using job related equipment.
Requires the ability to coordinate hands and eyes in using automated office equipment.
Requires the ability to handle a variety of items, automated office equipment, control knobs, switches, etc.
Must have the ability to use one hand for twisting motion or turning motion while coordinating other hand with different activities.
Must have minimal levels of eye/hand/foot coordination.
May require the ability to discern color.
Requires the ability to deal with and relate to people beyond giving and instructions.
Must be able to adapt to and perform under minimal stress when confronted with an emergency.
Requires the ability to talk, express, or exchange ideas by means of spoken words and/or hear and perceive nature of sounds by ear.

Responsibilities

Performs customer service functions in person or by telephone; provides general assistance and information related to departmental procedures, services, fees, forms, or other issues; responds to routine questions, complaints or requests for service.
Receives monies in payment of departmental fees or services; records transactions; issues receipts; prepares deposits and forwards as appropriate.
Processes a variety of documentation associated with departmental operations, per established procedures and within designated time frames; distributes documentation or maintains records as appropriate.
Processes pertinent applications; researches and verifies the same.
Performs data entry functions by keying data into computer system; retrieves, reviews or modifies data in computer database.
Compiles and/or tracks various administrative and/or statistical data pertaining to departmental operations; performs basic research as needed; makes applicable calculations; prepares or generates reports; maintains records.
Prepares routine correspondence, forms, reports, charts, graphs, spreadsheets and other documents via computer and/or typewriter.
Receives various forms, correspondence and other documentation; reviews, responds, forwards, maintains, and/or takes other action as appropriate.
Receives, opens and distributes incoming mail; prepares outgoing mail.
Prepares departmental files; sorts/organizes documents to be filed; files documents in designated order; locates/removes files; maintains file system of departmental records.
Assists in planning and preparing for meetings, to include preparing meeting documentation, attending meetings, recording/transcribing minutes, distributing documentation, maintaining records, or other tasks as necessary.
Coordinates effective communications by initiating outgoing communications, responding to incoming communications, and relaying information between the department and other employees, departments, outside agencies, and the general public.
Answers the telephone; provides information and assistance; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary.
Responds to routine requests for information or assistance from members of the staff, the public, or other individuals.
Performs other related duties as required.