Clerk - Retail Sugar Factory

Casino and • Dover, DE

1d • Onsite

About The Position

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence. This role is for a Clerk at the Retail Sugar Factory within Bally's. The position involves taking customer orders, ensuring the retail counter is well-maintained and stocked, handling transactions, preparing menu items, and promoting sales. The ideal candidate will be friendly, customer-focused, and able to work efficiently in a fast-paced environment.

Requirements

• High School Diploma or General Education Degree (GED); One to three months related experience and/or training; or equivalent combination of education and experience preferred
• Ability to become ABC certified in order to prepare and serve alcoholic beverages.
• Must be able to successfully pass a background check and receive a lottery license from the DE Lottery.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to use a POS terminal.

Responsibilities

• Takes food and drink orders from customers.
• Extend a friendly and courteous welcome to every arriving guest.
• Ensure retail counter is neat and clean and fully stocked at all times.
• Check pars of retail items and communicate needs to management effectively and timely on a consistent basis.
• Properly wraps, labels, dates and stores all retail items on their proper stations.
• Sets up, operates and cleans all retail counter space and equipment.
• Maintains complete knowledge of correct maintenance and handling of equipment, using only as intended and only after proper training has been demonstrated.
• Handles all cashiering transactions in accordance with Dover Downs cashiering policies.
• Prepares all menu items according to specific guidelines.
• Ensures that trash is emptied regularly.
• Promotes sale of all retail items and is knowledgeable of menu and retail items.
• Must be able to project voice across the restaurant floor for all guests to hear and understand.
• Create and maintain a sense of urgency.
• Thank guests as they leave and invite them to return.
• Respond promptly to customer needs.
• Solicit customer feedback to improve service.
• Always address the guest by name when known.
• Respond well to questions regarding information and events on the property.
• Perform other duties as assigned.

Benefits

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts
• Enjoy 30 days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED