Clerk Receptionist

CommonSpirit HealthSanta Maria, CA
Onsite

About The Position

As our Clinic Clerk, you will be the welcoming face and organizational hub of our clinic, ensuring a seamless and positive experience for every patient. Every day, you will expertly manage patient registration and scheduling, efficiently process patient flow, address billing inquiries, and provide essential clerical support. You'll maintain strict confidentiality, handle financial transactions securely, and remain vigilant for any patient needs, all while contributing to a smooth, on-schedule operation. To be successful in this role, you will possess exceptional organizational skills, a customer-centric approach, meticulous attention to detail, and a proactive ability to manage a fast-paced environment while upholding the highest standards of confidentiality and efficiency.

Requirements

  • Completion of a medical terminology class or equivalent work experience upon hire.

Nice To Haves

  • Previous clerical experience in a medical setting, including telephone and typing skills or other medical billing experience.

Responsibilities

  • Manages patient registration and scheduling.
  • Efficiently processes patient flow.
  • Addresses billing inquiries.
  • Provides essential clerical support.
  • Maintains strict confidentiality.
  • Handles financial transactions securely.
  • Remains vigilant for any patient needs.
  • Contributes to a smooth, on-schedule operation.
  • Demonstrates comprehensive knowledge of third-party payor (HMO, PPO, EPO, government programs, etc.).
  • Obtains required authorizations for all exams upon scheduling and/or registering.
  • Processes TARs when necessary.
  • Enters the correct order under the order entry module.
  • Ensures that all orders have correlating diagnoses and notifies the technologists of phone report exams and STAT cases.
  • Accepts payments and sets up payment arrangement contracts.
  • Processes all subpoenas and requests from insurance companies, attorneys and attorney services.
  • Ensures processing fee and patient authorization has been obtained.
  • Separates and distributes all cardiovascular reports in order of priority, facilitating patient care.
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