Clerk-Lab Assistant - Float

Norman Regional Health System•Norman, OK

32d

About The Position

The Clerk-Lab Assistant supports a busy, high-volume Laboratory and its Outreach Service Centers. The role performs patient admission interviews and registration-related work, collects and processes specimens, performs diagnostic electrocardiograms for outpatients and Therapeutic INR quality control and testing, and assists in the laboratory. The position also responds to patient inquiries, serves as a resource for laboratory information, maintains knowledge of insurance and Medicare requirements, and helps maintain supplies.

Requirements

High school education or equivalent GED.
Some knowledge of medical terminology.
Skill in using computers, including word processing.
Three months of customer service experience; phlebotomy experience may substitute for customer service experience.
Phlebotomy experience demonstrated by three months of phlebotomy experience, a Clinical Phlebotomy certificate, or six months of experience in a medical field providing patient care that includes drawing blood.
A Phlebotomy Certificate must include a minimum of 32 hours of clinical rotation.
Requirements may be met through an equivalent combination of education and experience.
Basic Life Support (BLS) training or retraining is required during orientation before providing patient care, and current BLS must be maintained through retraining for the duration of employment.
For Outreach employees hired into department #40110, a valid Oklahoma State driver’s license with fewer than three points on the driving record is required.
Motor vehicle record must meet NRHS MVR policy criteria, or Defensive Driving must be taken.

Nice To Haves

One year of experience in a medical setting.

Responsibilities

Perform admission interviews at Laboratory Outreach Service Centers or use information provided by outreach clients at specimen collection or pickup.
Ensure Medicare, insurance, and managed care requirements are met before registration.
Respond to inquiries regarding patients.
Obtain blood specimens on or off site according to established procedures, time frames, and safety requirements.
Obtain specimens requiring special collection procedures according to established procedures, time frames, and safety requirements.
Perform diagnostic electrocardiograms on outpatients and Therapeutic INR quality control and testing procedures.
Collect and process urine specimens.
Collect specimens other than blood or urine.
Assist in the laboratory area.
Act as a resource for laboratory information.
Maintain up-to-date knowledge of insurance regulations and Medicare requirements.
Order and maintain supplies at PAR level.
Follow various laboratory requirements and proper phone etiquette.