Clerk IV Registration, Richmond Hospital

Providence Healthcare • Richmond, BC

23h • CA$29 - CA$29 • Onsite

About The Position

Registers patients (including inpatients, outpatients, ambulatory care patients and emergency patients) in the computerized admission/discharge/transfer system. Processes preadmissions, admissions, and discharges. Prints, reviews and/or maintains list of available beds. If requested, compares patient information to available beds and provides available bed options to appropriate clinical staff. Liaises with and/or receives information from nursing/physician personnel on unit regarding bed assignment. Enters site approved bed assignment in bed booking roster as directed or as per specific established procedures. Maintains and prints a variety of computer-generated files and reports on patient registration information. Performs other related clerical duties as required.

Requirements

• Grade 12 and two years' recent, related experience or an equivalent combination of education, training and experience.
• Ability to keyboard at 40 w.p.m.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

Responsibilities

• Registers patients (including inpatients, outpatients, ambulatory care patients and emergency patients) in the computerized admission/discharge/transfer system.
• Processes preadmissions, admissions, and discharges.
• Prints, reviews and/or maintains list of available beds.
• Compares patient information to available beds and provides available bed options to appropriate clinical staff.
• Liaises with and/or receives information from nursing/physician personnel on unit regarding bed assignment.
• Enters site approved bed assignment in bed booking roster as directed or as per specific established procedures.
• Maintains and prints a variety of computer-generated files and reports on patient registration information.
• Performs other related clerical duties as required.
• Interviews patients, relatives and/or family to obtain registration information, such as relevant personal and demographic information and responsibility for payment, and registers patient in the computerized admission/discharge/transfer system.
• Completes and prints registration forms related to the documentation of patients and forwards this information to appropriate departments.
• Obtains signatures as appropriate.
• Prepares and applies identity bands to patients.
• Accesses HealthNet or PharmNet as required to determine the patient's healthcare number (PHN) or assigns a new PHN or prints patient medication profile if required.
• Searches other databases as required.
• Receives payments for non-resident and self-pay charges and medical/surgical supplies; issues receipts; explains hospital policy regarding deposits and room differentials; explains forms and provides information on admission process to patients as required.
• Receives calls and request forms regarding patient transfers to and from other health care facilities, physicians, Air Ambulance, Patient Transport network.
• Refers caller to appropriate facility as per demographics and/or refers request to appropriate personnel.
• Maintains and prints a variety of files such as Priority Medical Admission, Medical Admissions, Surgical admissions, bed statistics, patient cancellations and add ons.
• Responds to patient and visitor requests for information and directions in accordance with department standards.
• Receives and records patient valuables for safekeeping if required at assigned site as per established procedures.
• Escorts patients or arranges to have patients escorted to nursing units/treatment areas when needed.
• Follows established quality assurance procedures by reviewing and editing patient data; produces audit reports as required.
• Calls in relief staff (sick calls) after hours, if required at site, according to an established list and procedures.

Benefits

• A competitive salary: $27.91 CAD/Hr
• Growth opportunities
• Professional development
• Inclusive culture
• A comprehensive health benefits package including dental, vision, and life insurance as well as pension.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED