Clerk, Intake

MTC Corrections•Henderson, TX

6d•Onsite

About The Position

The Intake Clerk performs clerical tasks and follows systems and procedures related to inmate intake, in compliance with Management & Training Corporation (MTC) and Texas Department of Criminal Justice (TDCJ) directives. The position is at the East Texas Treatment Facility in Henderson, Texas. The schedule is full time, Monday through Friday, 8 a.m. to 5 p.m., and pay is $16 per hour. The role includes data entry, filing, preparing correspondence and reports, maintaining department records, proofreading and copying information, directing calls and visitors, operating office equipment, handling mail, and running errands. The employee is also expected to promote positive social skills, maintain accountability of staff, inmates, and property, and adhere to safety practices. Other duties may be assigned within the employee’s capabilities. A high school diploma or equivalent/GED and one year of related experience, including word processing or computer data entry, are required. A valid driver’s license with an acceptable driving record is also required unless waived by management. Before inmate contact, the employee must complete Correctional Awareness Training (CAT). Annual in-service training and a background check approved by TDCJ are also required.

Requirements

Graduation from an accredited senior high school or equivalent, or a GED.
One year of related experience, including word processing or computer data entry experience.
Valid driver’s license with an acceptable driving record, unless waived by management.
Complete Correctional Awareness Training (CAT) before inmate contact.
Successfully complete annual in-service training requirements.
Pass an annual background check approved by TDCJ.

Responsibilities

Perform varied clerical duties, including data entry and filing.
Make adjustments as needed to ensure schedules and deadlines are met.
Type correspondence, form letters, accountability forms, status reports, and other required forms in a timely manner.
Maintain department files and records, including cards, forms, and correspondence sent, received, or requiring further action.
Proofread records and forms and copy information from one record to another as required.
Receive telephone calls and visitors and tactfully refer them to the appropriate person.
Operate office machines and systems, including photocopiers, scanners, voicemail systems, and computers.
Deliver messages, run errands, receive department mail, and prepare outgoing mail.
Promote positive social skills by modeling appropriate behavior and intervening when inappropriate behavior is observed.
Provide staff with regular feedback about social-skills procedures and intervention techniques.
Maintain accountability of staff, inmates, and property and adhere to safety practices.
Perform other duties as assigned within the employee’s capabilities.