Clerk III - Receptionist - MCU Radiology

University of Iowa • Iowa City, IA

3d • Onsite

About The Position

The University of Iowa Health Care Department of Radiology is seeking a Clerk III Receptionist to perform and coordinate clerical work such as examining and evaluating data according to established guidelines requiring knowledge of both assigned and related work areas. This position is at the General Radiology Reception Desk at the main campus. University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ®

Requirements

• Any combination of related clerical office experience/related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.
• Medical Terminology
• Public Contact/Customer Service
• Demonstrate attention to detail
• Excellent communication skills and basic computer skills

Nice To Haves

• Six months clinical administrative work preferred
• Excellent organizational skills desirable
• EPIC experience preferred

Responsibilities

• Perform Radiology Reception duties
• Provide excellent customer service to patients, their families, and all the University of Iowa Health Care clinics
• Complete the EPIC Radiant check-in process
• Effectively communicate with patients, staff, and clinics
• Facilitate patient flow through the Radiology Imaging Center and communicate information to the technologists
• Assist and direct patients with health forms
• Perform general clerical duties
• Must have the ability to organize and prioritize multiple tasks in a very busy ambulatory clinical setting

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree