Clerk III - Dermatology (100%25)

University of Iowa • Iowa City, IA

5d • Onsite

About The Position

The University of Iowa Health Care department of Dermatology is seeking a Clerk III to perform, under general supervision, clinic reception utilizing EPIC systems. Coordinate clerical work such as checking patients into and out of the clinic and collection of co-payments. Assembles clinic paperwork for upcoming appointments.

Requirements

• Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.

Nice To Haves

• 6 months – 1 year customer service experience
• Excellent verbal and written communication skills
• Demonstrated high attention to detail and problem-solving skills
• Experience utilizing computer software applications (ex. Microsoft Office Suite: including Outlook, Word, Power Point and Excel)

Responsibilities

• Performs check-in and check-out duties at the reception desk
• Schedules patient clinic and surgical appointments using EPIC work queues and In Basket, coordinating with other services as required
• Takes copays and payments for cosmetic procedures and supplies
• Is frequently assigned to assist in the Dermatology Surgery Office, which involves complex scheduling skills in coordinating time-sensitive procedures with other services. Will be assigned to cover surgery scheduling when the primary scheduler is unavailable
• Prepares files for upcoming clinic visits
• Uploads and distributes clinic forms and incoming faxes
• Initiates and processes standardized forms related to area of assignment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree