80%25 to 100%25 Clerk III - ASC (Ambulatory Surgery Center)

University of Iowa • Iowa City, IA

7h • Onsite

About The Position

The University of Iowa Health Care Medical Center, Ambulatory Surgery Center is seeking a Clerk III to provide clerical coordination and support for ASC clinical operations. Duties will involve the use of personal computers, computer terminals, and a variety of software and/or conventional office equipment. This is an 80% to 100% position, available Monday through Friday, with 8-hour shifts on a rotating schedule between 5:30 a.m. and 5:30 p.m. The role includes opening and/or closing the Ambulatory Surgery Center, managing medical documentation for surgical cases, patient check-in procedures, completing electronic documentation, updating the ASC Surgery schedule, and assisting nursing and other medical staff.

Requirements

• Knowledge of office routines and functions sufficient to refer visitors and telephone calls and to route correspondence by name and functional area.
• Knowledge of institutional and unit policies, processes, and forms.
• Knowledge of proper format, grammar, spelling, punctuation, and capitalization.
• Skill in utilizing computer software packages and online systems.
• Skill in operating office equipment.
• Ability to communicate effectively with staff, students, and the public.
• Ability to follow oral and written instructions and apply institutional and other policies accurately.
• Ability to gather, evaluates, and display data in appropriate format and keeps accurate records.
• Ability to exercise functional supervision over employees.
• Ability to organize and prioritize multiple tasks.
• Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is equivalent to two years of full-time employment.
• Medical terminology
• Public Contact/Customer Service

Nice To Haves

• Basic computer skills desired.
• Excellent written and verbal communication skills desired.
• Ability to make decisions requiring interpretation and judgment desired.
• Knowledge of format and clerical procedures to arrange a variety of material from different sources in a coherent and logical manner desired.
• Knowledge of University policies, procedures, and regulations desired.

Responsibilities

• Responsible for opening and/or closing the Ambulatory Surgery Center and completing general tasks such as retrieving voice messages and responding as necessary.
• Coordinates, updates and distributes pertinent medical documentation for the current, future and previous day’s surgical cases.
• Manages information from previous day’s surgeries; verifies that all pertinent information is documented and distributes to other hospital locations appropriately.
• Responsible for initial patient/family greeting and follows with check in procedures utilizing the clinical software system(s) and facilitates patient flow.
• Responsible for completion of tasks that may arise due to schedule changes such as making telephone calls to patients and obtaining documents.
• Responsible for completing required electronic documentation utilizing the clinical software program(s), such as OR arrival and departure times.
• Will also update the ASC Surgery schedule as required.
• Answers questions from staff and visitors in a suitable manner or directs questions appropriately.
• Assists nursing and other medical staff as required such as making phone calls and addressing questions and managing other tasks as they arise.

Benefits

• Regular salaried position located in Iowa City, Iowa
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree