Clerical Tech I (Part Time)

County Of Lehigh Pennsylvania • Allentown, PA

6d

About The Position

This is clerical work at the entry level, performing a variety of clerical and related support tasks. A position in this class performs functions such as those of a receptionist, file clerk, operator, typist, or similar kinds of work. Work may include the performance of higher-level duties as either a developmental assignment or when filling in for other positions. A position in this class is differentiated from those in related classes by the routine, usually repetitive, and task-oriented nature of the work assigned. A position in this class reports directly to a higher-level clerical, technical, professional or administrative position.

Requirements

• Basic knowledge of clerical methods and techniques pertaining to filing, receptionist and similar office procedures.
• Basic knowledge of English usage, grammar, spelling and punctuation as used in routine clerical assignments.
• Ability to learn specific clerical processing requirements governing work operation in the assigned office or organization.
• Ability to operate typewriters, copiers, switchboard or other office equipment, if required by work assignment.
• Ability to maintain established filing and other record keeping systems.
• Ability to establish and maintain effective working relationships with associates, officials in other offices and members of the public.

Responsibilities

• Answers telephone and/or receives visitors to office; answers questions about services; tells visitors or callers who can provide the specific service desired; gives directions for such locations; gives telephone numbers, addresses and similar information about public offices; informs office personnel of visitors and/or callers waiting for them; takes messages; may operate radio system to contact individuals.
• Asks basic questions of individuals seeking service; records such information for others' use; may use keyboard to enter and/or secure information from automated data base; assists individuals in completing applications or other forms; types letters, memoranda, and other narrative material from rough draft or taped dictation; types information onto forms; proofs own and others' typing.
• Opens, sorts and distributes incoming mail; sorts files, records and similar material; labels such records; files materials in alphabetical, chronological, numerical or other established file systems; retrieves requested materials from files; signs, date-stamps or otherwise identifies and/or controls records; receives and issues receipts for payments; posts payments and other information to records.
• Operates switchboard; answers calls and connects to individual and/or number requested; keeps current records of telephone numbers; provides telephone numbers for other government offices, long distance numbers, and others available from a variety of sources; answers general questions about County services and government organization; places collect, third party billing and credit card calls; assist employees in placing WATS calls; records toll calls and reconciles with telephone bills; reports interrupted service to appropriate telephone company; pages individuals for telephone calls or to give messages.
• Performs related work as required.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED