Clerical Support- Front Desk (Edinboro, PA)

Northwest Tri-county Intermediate Unit 5•Edinboro, PA

8d•Onsite

About The Position

This position comes with excellent benefits: 15 paid holidays per year Paid Time Off: 10 Vacation Days, 14 Sick Days, and 5 Personal/Emergency Days (pro-rated for 26-27 SY) Full Medical-PPO, Dental, Prescription, & Vision Insurance after 30 days for employee and dependents at $75.00 per month payroll deduction Employer-paid Life Insurance after 30 days of employment Pay rate: $17.75/hour, firm Hours: Monday-Friday 8:00 AM – 3:30 PM / 35 Hour Work Week / 7 hr work day with ½ hr. unpaid lunch I. Position Summary: The Secretary is directly responsible to the program supervisor, assistant director, and/or director within the assigned program area. The individual in this position shall support programmatic staff to effectively deliver services within the assigned position.

Requirements

High school or GED diploma
Proficient in technology use, including software and web-based applications

Nice To Haves

Associate's degree in a related field
A minimum of two years' successful experience in a professional office setting

Responsibilities

Effectively communicate both verbally and in writing with internal and external stakeholders to deliver high-quality customer service
Support data-driven decisions by collecting, monitoring, and reporting on data related to the assigned program area, using various software and web-based technologies
Proactively provide support to programmatic and administrative staff, assigned projects, and initiatives, according to IU procedures
Prepare documents, reports, letters, memoranda, requisitions, and forms using applicable word processing, database, spreadsheet, and file server software systems in accordance with IU procedures
Maintain programmatic records to include necessary calendars, manuals, files, deadlines, and communications to ensure continuity of services
Respond to routine requests for information from internal staff as well as external customers via the phone, mail, and email
Arrange appointments and meetings as appropriate, including travel, facilities, lodging, materials, registrations, and refreshments and follow-up as required
Develop and maintain an efficient, comprehensive, and accessible document management system on various projects
Assist with conference and workshop support, including enrollments, registration, preparation of handouts, visual aids, and post workshop follow-up
Serve in a back-up capacity by cross-training with colleagues in related positions
Coverage of reception as needed and conducting fingerprinting services for customers
Perform other related duties as assigned