Clerical Support Associate Mother Baby Unit
About The Position
Humber River Health is seeking a Clerical Support Associate to work with their Mother Baby Unit. Humber River Health, established in 2015 as North America's first fully digital hospital, is dedicated to transforming healthcare through technology and clinical expertise. Serving a community of 850,000 residents in North West Toronto, the organization emphasizes Equity, Inclusivity, and active participation in the North West Toronto Ontario Health Team. They utilize a custom combination of technology and clinical expertise to improve patient care, reduce inefficiencies, and minimize errors. Humber River Health is formally affiliated with the University of Toronto and Queen’s University, aiming to become a community academic hospital. Their Research Strategy is framed by Clinical Excellence, Optimizing Care through Technology, and Community Connection. The organization is actively creating a high reliability care environment.
Requirements
- High school graduate or equivalent required.
- Minimum 1 year full time equivalent recent clerical experience required, preferably in an inpatient health care setting.
- Working knowledge of medical terminology required.
- Good keyboarding skills with a minimum typing speed of 40 WPM required.
- Excellent attendance and discipline free record required.
Nice To Haves
- Completion of a Community College medical secretarial diploma an asset.
- Completion of a medical terminology course preferred.
- MEDITECH computer experience an asset.
- Knowledge of a second language an asset.
- An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.
Responsibilities
- Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry, statistics, and assisting with patient billing.
- Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
- Communicates with bed allocation and other departments to arrange patient placement.
- Communicates with other departments and service areas as required.
Benefits
- Staff, Physician and Volunteer engagement support
- Academic collaboration opportunities
- Commitment to creating an inclusive, equitable and accessible workplace
- Accommodations available throughout the recruitment process and employment
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
