Clerical Support Associate- Finch Reactivation Care Centre (RCC)

Humber River Health • Toronto, ON

1d • CA$30 - CA$31 • Onsite

About The Position

Humber River Health is seeking a Part-time Clerical Support Associate to work in their designated Alternative Level of Care (ALC) facility, the Finch Reactivation Care Centre (RCC). Humber River Health is North America’s first fully digital hospital, committed to changing healthcare through technology and clinical expertise. They serve a community of 850,000 residents in North West Toronto and are affiliated with the University of Toronto and Queen’s University. This role is crucial in supporting the daily operations of the RCC, ensuring efficient patient registration, record maintenance, and communication across departments.

Requirements

• High school graduate or equivalent.
• Minimum 2 year full time equivalent recent clerical experience required, preferably in a health care setting.
• Good keyboarding skills, with minimum typing speed of 40 WPM.
• Computer proficiency including Microsoft Office Suite.
• Strong interpersonal skills, both oral and written.
• Good organizational and problem solving skills required, including an ability to prioritize a varied and busy workload.
• Demonstrated ability to cope with tight deadlines, frequent interruptions and emergency situations.
• Ability to work independently with minimal supervision in a team environment.
• Demonstrated customer service skills.
• Excellent attendance and discipline free record required.

Nice To Haves

• Completion of a Community College Medical Secretary Diploma an asset.
• Completion of a medical terminology course preferred.
• MEDITECH computer experience an asset.
• Knowledge of a second language an asset.
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset.
• Applicants may be required to successfully complete full administrative testing, to include typing speed and MS Office.

Responsibilities

• Responsible for clerical support including patient registration, admission, discharge, payroll, scheduling, maintenance of patient records, order entry and statistics.
• Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
• Communicates with bed allocation and other departments to arrange patient placement.
• Communicates with other departments and service areas.
• Other duties assigned.

Benefits

• Support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement.
• Member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration.
• Dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.
• Committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities.
• Accommodations are available throughout the recruitment process and employment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED