Clerical Support Associate Mother Baby Unit
About The Position
Humber River Health is seeking a Clerical Support Associate to work with their Mother Baby Unit. Humber River Health, North America's first fully digital hospital since 2015, is dedicated to transforming healthcare through technology and clinical expertise. They serve a community of 850,000 residents in North West Toronto, with a strong focus on Equity, Inclusivity, and community engagement. The organization is affiliated with the University of Toronto and Queen’s University, aiming to become a community academic hospital. Their approach prioritizes making technology work for staff and physicians, allowing more time for patient care, reducing inefficiencies, and minimizing errors. Humber River Health is committed to high reliability care and is looking for individuals to lead the way in this journey.
Requirements
- High school graduate or equivalent required.
- Minimum 1 year full time equivalent recent clerical experience required, preferably in an inpatient health care setting.
- Working knowledge of medical terminology required.
- Good keyboarding skills with a minimum typing speed of 40 WPM required.
- Excellent attendance and discipline free record required.
Nice To Haves
- Completion of a Community College medical secretarial diploma an asset.
- Completion of a medical terminology course preferred.
- MEDITECH computer experience an asset.
- Knowledge of a second language an asset.
- An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.
Responsibilities
- Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry, statistics, and assisting with patient billing.
- Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
- Communicates with bed allocation and other departments to arrange patient placement.
- Communicates with other departments and service areas as required.
Benefits
- Opportunity to contribute to the Healthcare of Ontario Pension Plan (HOOPP), one of Canada's leading defined benefit pension plans, featuring employer-matched contributions to help you build a secure retirement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
