Clerical Support Associate, Post Anesthesia Care Unit (PACU)

Humber River Health • Toronto, ON

61d • CA$30 - CA$31 • Onsite

About The Position

Humber River Health is seeking a Clerical Support Associate to join their Post Anesthesia Care Unit (PACU). Humber River Health is North America’s first fully digital hospital, committed to changing healthcare through technology and clinical expertise. They serve a community of 850,000 residents in North West Toronto and prioritize Equity, Inclusivity, and community engagement. The organization is affiliated with the University of Toronto and Queen’s University, focusing on Clinical Excellence, Optimizing Care through Technology, and Community Connection.

This permanent part-time position offers variable hours from Monday to Friday, with potential shifts between 07:30-15:30 and/or 10:00-18:00. The role is based at Humber River Health, Willson Site, and reports to the Manager, Endoscopy & PACU.

Requirements

• Must be a high school graduate or equivalent.
• Knowledge of medical terminology is required.
• Minimum of one-year full time recent clerical experience required, preferably in an out-patient health care setting.
• Computer skills required, keyboarding 40 wpm required.
• Meditech computer experience is required.
• Community-wide scheduling experience required.
• Must have excellent communication skills, both verbal and written.
• Excellent customer service skills required.
• Excellent organizational skills required, including an ability to prioritize a varied and busy workload and work with tight deadlines, frequent interruptions, and emergency situations.
• Ability to work independently with minimum supervision, as well as in a team environment.
• Excellent attendance and discipline free record required.

Nice To Haves

• Completed secretarial and medical terminology courses preferred.
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset.

Responsibilities

• Provides excellent reception/customer service, patient processing and maintenance of patient records.
• Includes registration of patients to the out-patient services as well as booking/editing of patient appointments.
• Maintains/supports all clerical and communication functions in the out-patient services.
• Logging, maintaining and collection of statistics.
• Other related duties as required

Benefits

• Support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement.
• Member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration.
• Dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.
• Committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities.
• Foster a culture where everyone feels respected, valued and empowered to contribute.
• Accommodations are available throughout the recruitment process and employment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED