Clerical Support Associate, Bariatric

Humber River Health • Toronto, ON

8d • CA$30 - CA$31 • Onsite

About The Position

Humber River Health is seeking a Clerical Support Associate to join their Bariatric Clinic within the Surgical Program. This role is crucial in delivering compassionate care that is responsive to the healthcare needs of the community. Humber River Health, established in 2015 as North America's first fully digital hospital, is dedicated to transforming healthcare through technology and clinical expertise. They serve a community of 850,000 residents in North West Toronto and are committed to equity, inclusivity, and active participation in the North West Toronto Ontario Health Team. The organization aims to make technology work for staff and physicians, allowing more time for patient care, reducing inefficiencies, and minimizing errors. Humber River Health is affiliated with the University of Toronto and Queen’s University, striving to become a community academic hospital. Their research strategy is guided by Clinical Excellence, Optimizing Care through Technology, and Community Connection.

Requirements

• Must be a high school graduate or equivalent.
• Knowledge of medical terminology is required.
• Minimum of one-year full time recent clerical experience required, preferably in an out-patient health care setting.
• Computer skills required, keyboarding 40 wpm required.
• Must have excellent communication skills, both verbal and written.
• Excellent customer service skills required.
• Excellent organizational skills required, including an ability to prioritize a varied and busy workload and work with tight deadlines, frequent interruptions, and emergency situations.
• Ability to work independently with minimum supervision, as well as in a team environment.
• Excellent attendance and discipline free record required.

Nice To Haves

• Completed secretarial and medical terminology courses preferred.
• Meditech computer experience is preferred.
• Community-wide scheduling experience is preferred.
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Responsibilities

• Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry, statistics, and assisting with patient billing.
• Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
• Communicates with bed allocation and other departments to arrange patient placement.
• Communicates with other departments and service areas as required.
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED