Clerical/Cashiering Assistant - Hall Chrysler Virginia Beach

MileOne Autogroup•Virginia Beach, VA

1d•$14 - $15•Onsite

About The Position

Hall Chrysler Dodge Jeep RAM in Virginia Beach has a part-time opening on our administrative team for a clerical assistant for our service department. The hours for this role are 1PM-6PM, Tuesday through Friday, and every Saturday 7AM to 3PM. The Clerical Assistant works with the Service Manager and Service team to complete tasks as directed, ranging from cashiering, loaner vehicle assistance, timekeeping and customer service assistance. This individual will need to be a strong multi-tasker and should be equipped to prioritize responsibilities in a logical manner.

Requirements

Prior Office or Dealership experience preferred
Good telephone and organizational skills
Well organized, self motivated, team player

Responsibilities

Greets customers at the cashier window in a pleasant and professional way.
Computes customer bills.
Receives cash, checks and credit card payments from customers; records amount received. Makes change and issues receipts to customers.
Provides cash refunds or credit memorandums to customers for returned merchandise.
Reconciles cash drawer daily.
Refers customers who have questions about the work-performed, additional maintenance or repairs, etc. to the service writer or other appropriate individual.
Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
Maintains and files repair orders, parts invoices, rental forms
Reconciles gas purchase statements.
Assists service and parts department with telephone coverage.
Provides clerical and secretarial assistance to parts and service departments.
Maintains a professional appearance
Performs other duties as assigned.