Clerical Assistant - District Attorney

Milwaukee County•Milwaukee, WI

22h•$16 - $24•Hybrid

About The Position

Milwaukee County is seeking authentic individuals to join their team and make a difference in the community. They oversee a wide range of operations including Airport, Behavioral Health, Child Support, and many others, serving diverse community needs. Milwaukee County offers a competitive benefit package and is an Equal Opportunity Employer. They are looking for 'Changemakers' to redefine the perception of Milwaukee County.

Requirements

High School Diploma or GED Equivalent
Current resident of State of Wisconsin
One year of office clerical experience that includes customer service, data entry and typing.
Willing and able to work recurring weekends as it may be required as part of a regular work week.
Intermediate knowledge of all related computer and software applications, such as word processing and spreadsheets.
Customer contact with employees or others primarily at a routine level involving basic information exchange.
Working with distressed and sometimes emotional individuals in person and over the phone.
Information exchange with peers and others outside the organization involving explanation of information and the gathering of factual information, which may include communication of sensitive or confidential nature.
Gather information, answer queries, and/or ask for assistance.
Read, write and comprehend simple instructions, type reports, short correspondence and memos.
Knowledge of all general office equipment computers, copiers, fax machines and multi-line phones.

Nice To Haves

Experience with entering data into PROTECT, the district attorney case management system.
Experience with transcribing recorded statements.

Responsibilities

Serve as the first point of contact for the District Attorney’s Office for the general public and law enforcement, in person and over the phone.
Receive, classify, consolidate, and/or summarize documents from various government agencies.
Accurately enter data in a timely manner from various sources into PROTECT, the district attorney case management system.
Transcribe recorded statements.
Assist the general public and law enforcement on the status of cases, arrest charges, bail, etc.
Maintain sign-in boards and connect crime victims to cases during check-in for case reviews.
Enter cases into PROTECT, the District Attorney case management database.
Review and analyze police reports, gathering necessary information for case entries and verifying accuracy of charges and statutes.
Review and print criminal records.
Locate and attach criminal records into PROTECT.
Upon request, provide "no process" letters for uncharged cases, prepare bail release forms, and issue work or school excuses.
Transcribe and type recordings of jail calls, 9-1-1 calls, forensic interviews, prisoner interviews, and other court-related recordings.
Perform quality control of No Processed cases in PROTECT.
Enter data into spreadsheets regarding offsite storage.
Perform any other duties as assigned.