Clerical Assistant - Intact Family Services

Brightpoint • Chicago, IL

6d • $19 - $22 • Onsite

About The Position

Brightpoint (formerly known as Children’s Home & Aid) invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

Requirements

• High school diploma or equivalent required.
• Demonstrates excellent verbal and written communication skills.
• Demonstrates organizational skills including the ability to set priorities, handle multiple projects and responsibilities, and meet deadlines.
• Demonstrates intermediate computer skills, including Microsoft Office and Outlook, and develops competency with applicable web-based systems used by the program within the first 90 days of employment.

Nice To Haves

• At least one year of related experience preferred.

Responsibilities

• Answer phone calls, forwards calls to appropriate staff, takes messages, and answers basic questions about the organization and programs.
• Monitor the reception/lobby area and greets visitors in a manner that reflects the organization’s values, either on a regular schedule or as back-up when needed.
• Maintain order in the reception area, including stocking any brochures and materials for distribution.
• Open and distributes mail and receives deliveries.
• May maintain copier, postage machine, and other office equipment by completing such tasks as adding paper and toner and monitoring postage funds.
• May complete data entry tasks.
• May set up, organize, and file documents in program and client files.
• May assist with distribution/tracking of program gift cards, transit cards, and other materials.
• May order and maintain inventory of office supplies.

Benefits

• Medical/dental/vision insurance
• 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure)
• 11 paid holidays
• Supplemental insurance options
• 401(k) with match
• Leadership development opportunities
• One-on-one mentorship
• Public Service Loan Forgiveness (PSLF) approved agency

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED