Clerical Assistant - Front Counter (FWS Only), SF2RECRDSFRNT (SP26)

College of DuPage

8d • $15 • Onsite

About The Position

To provide administrative and customer service support to the Office of Student Records.
Assist students, faculty and staff at the Front Counter with questions, forms and online resources.
Answer Office of Student Records main phone lines; assisting with questions related to services, and forwarding to appropriate staff member as needed.
Retrieve phone messages from main phone lines; return calls or forward to appropriate staff member.
Assist students with accessing online resources at the computer stations, including myAccess, student e-mail, Blackboard, Inside COD Portal, and the college’s main website.
Sort and distribute incoming mail.
Assist with filing projects.
Assist students with FERPA forms, academic program changes and making other information updates in the Student Information System.
Other duties as assigned.
SOME AFTERNOON AVAILIBILITY IS PREFERRED (12:00pm to 5:00pm)

Requirements

• THIS IS A STUDENT JOB.
• High school diploma or equivalent.
• Must be enrolled in at least 6 credit hours for Fall/Spring semester or 1 credit hour for Summer semester.
• Cumulative GPA of 2.0 or above.
• If a first semester student, GPA requirement is waived.
• If a Student qualifies for Federal Work Study, the Student will be hired as a Federal Work Study employee to utilize these funds.

Nice To Haves

• SOME AFTERNOON AVAILIBILITY IS PREFERRED (12:00pm to 5:00pm)

Responsibilities

• Provide administrative and customer service support to the Office of Student Records.
• Assist students, faculty and staff at the Front Counter with questions, forms and online resources.
• Answer Office of Student Records main phone lines; assisting with questions related to services, and forwarding to appropriate staff member as needed.
• Retrieve phone messages from main phone lines; return calls or forward to appropriate staff member.
• Assist students with accessing online resources at the computer stations, including myAccess, student e-mail, Blackboard, Inside COD Portal, and the college’s main website.
• Sort and distribute incoming mail.
• Assist with filing projects.
• Assist students with FERPA forms, academic program changes and making other information updates in the Student Information System.
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees