Clerical Aide at New Carrollton Branch Library

Prince Georges County Memorial Library System•New Carrollton, MD

24d•Onsite

About The Position

The Prince George's County Memorial Library System (PGCMLS) is seeking a Clerical Aide in New Carrollton, Maryland. Clerical Aides assist library customers with general requests and inquiries. This position involves serving as front desk support, performing data entry, processing passport applications, collecting fines/fees, and organizing library materials. The role also requires acting as an ambassador for the library and assisting with special projects.

Requirements

A combination of education and experience equivalent to a high school diploma.
Must be at least 18 years old and a U.S. Citizen or U.S. non-citizen National.
Excellent customer service and communication skills.
Cash handling experience required.
Ability to sort material in alphabetic and numeric order.
Ability to shelve 100 books per hour.
Strong attention to detail, organization, and problem solving skills.
Prepare and maintain accurate and complete records.
Ability to work independently and in a team environment.
Ability to follow verbal and written instructions.
Proficiency using Microsoft Office Suite, Google Suite, electronic databases, e-mail, internet navigation and other office equipment.

Responsibilities

Serve as front desk support (e.g. answers phones and greets public) and provide assistance to library customers.
Perform routine data entry including entering customer information into library database.
Receive and process U.S. passport applications.
Collect customer fines/fees as needed.
Organize and shelve library materials.
Act as an ambassador and advocate for the library.
Attend meetings, training and workshops as assigned.
Assist with special projects as required.
Perform other duties as assigned.