Clerical & Admin Specialist II
About The Position
Chapel of the Chimes in Oakland, CA is a premier funeral home and cemetery serving families with compassion, professionalism, and care. Our administrative team plays a critical role in ensuring accuracy, efficiency, and exceptional service for both at-need and pre-need families. We are seeking a detail-oriented Clerical Administrative Specialist to join our administrative department. This role is ideal for a candidate with strong clerical experience, excellent accuracy, and an interest in supporting cemetery operationsincluding marker design and contract processing. This role is 100% onsite, and will be Monday-Friday 8:30AM-5PM.
Requirements
- 2+ years of clerical, administrative, or office experience.
- High attention to detail and strong proofreading accuracy.
- Excellent written and verbal communication skills.
- Ability to maintain professionalism when working with sensitive or bereaved families.
- Comfortable with data entry, document processing, and multitasking.
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel).
- Ability to learn cemetery and funeral home software systems (training provided)
Nice To Haves
- Experience in the funeral, cemetery, or healthcare industry.
- Familiarity with marker design workflows or layout review.
- Bilingual skills (Spanish, Chinese languages, or Vietnamese) a plus.
Responsibilities
- Marker Design & Processing Create and process memorial marker design requests using established guidelines.
- Coordinate layout approvals, inscription accuracy, and required documentation.
- Communicate with funeral arrangers, counselors, vendors, and families regarding marker status and requirements.
- Track design progress and maintain accurate digital and physical records.
- Cemetery Contract Posting Accurately post at-need and pre-need cemetery contracts into internal systems.
- Verify pricing, property details, authorizations, and required signatures.
- Audit contracts for completeness and compliance before submission.
- Maintain contract logs, digital records, and supporting documents
Benefits
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) with Employer Matching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
