Clearance Supervisor

City of New York • New York City, NY

2d • Hybrid

About The Position

The New York City Department of Health and Mental Hygiene's Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance, and enforcement. With a staff of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health and pest control. The Bureau of Child Care ensures that childcare services in New York City operate in compliance with the New York City Health Code and New York State Social Service regulations and are licensed or permitted as required by law. The Bureau routinely monitors childcare programs to protect the health and safety of children while in the childcare environment, and actively works to improve and expand access to high quality programs which support early childhood development and learning. The Associate Investigator/ Clearance Supervisor will ensure compliance with legislative mandates to conduct comprehensive background checks for childcare staff.

Requirements

• Excellent oral, written, interpersonal communication skills.
• Highly organized, strong attention to detail; solution oriented.
• Dedication to customer service.
• Ability to multitask in a fast-paced environment.
• Working knowledge of childcare regulations.
• Experience with data entry and querying large datasets.
• A four-year high school diploma or its educational equivalent and five years of satisfactory, full-time experience as an investigator evaluating credit worthiness, searching for assets, verifying information concerning education, experience, and other personal qualifications bearing upon character and fitness for employment, or performing investigations involving the research, compilation and/or location of evidence or information in order to build a case or uncover activities of a criminal, corrupt, unlawful or unethical nature; or
• An associate degree or 60 semester credits from an accredited college and four years of satisfactory, full-time experience as described in "1" above; or
• A baccalaureate degree from an accredited college and two years of satisfactory, full-time experience as described in "1" above; or
• Education and/or experience equivalent to "1", "2", or "3" above.

Responsibilities

• Assign, supervise and evaluate Clearance Administrators in the conduct of investigations.
• Provide technical assistance in reviewing, interpreting, and the proper reporting of clearance results.
• Responsible for the maintenance of confidential records for all investigations performed.
• Perform quality assurance review of Clearance Administrators’ processing of investigations and database entries.
• Conduct special investigations which are of more than ordinary difficulty by reason of greater complexity or hazard.
• Review and issue approval or denial of clearance requests and ensure accuracy of data release.
• Collect and compile performance data on investigations and report on key performance indicators.

Benefits

• a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED