Clearance Administrator, Bureau of Childcare

City of New York•New York City, NY

About The Position

The Bureau of Child Care seeks an Investigator to serve as Clearance Administrator for its Central Clearance Unit. The role conducts comprehensive background checks for child care staff and supports licensed and prospective child care providers with clearance requirements. The Bureau ensures that New York City child care services comply with applicable health and social service regulations and works to protect children’s health and safety while improving access to high-quality early childhood programs.

Requirements

  • Meet the Investigator qualification through one of the listed pathways: a high school diploma or equivalent plus two years of qualifying full-time investigative experience; an associate degree or 60 semester credits from an accredited college; or equivalent education and/or experience.
  • For the experience pathway, qualifying experience includes investigating creditworthiness, locating assets, verifying personal qualifications, or researching and compiling evidence or information to build a case or uncover criminal, corrupt, unlawful, or unethical activity.
  • Undergraduate college credit may substitute for experience at 30 semester credits per year of full-time experience; all candidates must have a high school diploma or equivalent.

Nice To Haves

  • Excellent oral, written, and interpersonal communication skills.
  • Strong organization and attention to detail, with a solution-oriented approach.
  • Ability to multitask in a fast-paced environment.
  • Working knowledge of child care regulations.
  • Experience with data entry and querying large datasets.

Responsibilities

  • Review background clearance applications for completeness and accuracy, and process required checks within designated timeframes.
  • Manage a caseload of background clearance requests for licensed and prospective child care providers.
  • Examine, analyze, and verify records, documents, and other information.
  • Draft determination letters and conduct outreach to providers and child care program staff regarding clearances.
  • Provide technical assistance to child care operators and staff about background clearances required to attain, renew, or maintain a service license.
  • Ensure confidential information is properly stored and handled, and update databases according to protocols.
  • Assist child care providers by liaising with City and State agencies, community groups, parents, and the general public on matters related to Early Childhood Education.

Benefits

  • Premium-free health insurance plan; the posting states this saves employees over $10,000 annually, according to a 2024 assessment.
  • Additional health, fitness, and financial benefits may be available depending on the position’s associated union or benefit fund.
  • Public-sector defined-benefit pension plan with steady monthly payments in retirement.
  • Tax-deferred savings program.
  • Worksite Wellness Program.
  • Depending on the position, the possibility of working from home up to two days during the week.
  • Job security.
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