Cleaning Technician - Part Time

Cedar Falls•Cedar Falls, IA

1d•Onsite

About The Position

Completes tasks at Water and Fire Restoration jobs, as well as Cleaning jobs. Prepares and reviews documentation to include notes, photos, and documents according to company policies and procedures to ensure reimbursement from insurance companies. Explains processes used to complete active jobs and next steps to resolution in person to customers.

Requirements

High school graduate or equivalent
Valid Drivers’ License and satisfactory driving record
Good verbal and written and communication skills
Good customer service skills
Experience with using mobile software to enter data
Can read and follow product label usage instructions
Reports to work on time in a clean, complete uniform
Must be able to prioritize activities and meet deadlines

Nice To Haves

Experience in the cleaning or restoration industry not required but preferred

Responsibilities

Ensure appropriate equipment and supplies are loaded on truck needed for job, arrives to work site
Explain processes used to complete active jobs and next steps to resolution in person to customers
Complete assigned jobs according to company processes while maintaining quality control on each job
Perform damage repair to include pack-out of contents, removing/disposing of non-salvageable materials, deodorizing and treatment of surfaces
Complete detailed cleaning of trim, ledges, baseboards, light fixtures, and more on post construction cleans
Ensure equipment, supplies, vehicles, and products are properly handled.
Report any equipment malfunction and or damage to supervisor
Resolve issues with customers, communicates customer issues, and daily job activities with supervisor and key company staff
Prepare documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies