Cleaning Dispatcher - JFK Airport (DL Required)

PrimeFlight Aviation Services•Jamaica, NY

1d•Onsite

About The Position

KEEPING CABINS SPOTLESS AND SCHEDULES ON TRACK- BECOME A CLEANING DISPATCHER WITH US! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you! WHY WORK FOR PRIMEFLIGHT? Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (Benefits may vary based on eligibility) We are committed to being a leading provider of commercial services within the aviation industry Our teams focus on maintaining a positive working environment and treating all team members with respect With more than 200 locations across the world, we offer opportunities for career progression SUMMARY OVERVIEW The Cleaning Dispatcher is responsible for coordinating and dispatching cleaning personnel to aircraft cleaning assignments. This role involves efficiently scheduling and prioritizing cleaning tasks, ensuring compliance with aviation cleanliness and safety standards, and communicating with cleaning staff and airline representatives. You will play an important role in managing cleaning operations to meet tight turnaround times between flights and maintain a high level of cleanliness within aircraft cabins. Additionally, you may assist in resolving operational challenges and provide support to cleaning teams to ensure a smooth and efficient cleaning process.

Requirements

18 years of age or older
Eligible to work in the United States
Must have a valid state-issued driver’s license with an acceptable driving record
Communicate effectively in English (reading, writing, speaking)
2 years of customer service experience
1 year of cleaning experience
Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
Effectively communicate with colleagues and clients, both in-person and through electronic means
Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

Responsibilities

Coordinate and dispatch cleaning crews to various locations within the airport
Manage and monitor the cleaning schedule, ensuring timely completion of tasks
Communicate effectively with cleaning teams to relay instructions and updates
Respond to cleaning requests and emergencies from airport staff
Keep track of crew locations and progress using relevant software systems
Prioritize cleaning tasks based on urgency and importance
Ensure all cleaning operations adhere to airport safety and security regulations
Collaborate with other airport departments for coordinated cleaning efforts
Maintain a log of cleaning activities and incidents for record-keeping
Provide support and information to cleaning staff regarding airport layout and restricted areas
Troubleshoot and resolve issues related to cleaning schedules and crew deployments
Monitor and report on supply usage, recommending reorder when necessary
Assist in training new dispatch staff on procedures and systems
Prepare daily and weekly reports on cleaning operations for management review
Contribute to the continuous improvement of cleaning services and dispatch procedures
Exemplify PrimeFlight customer service and safety standards
Perform any additional duties as assigned by management