Cleaning Associate
About The Position
The Cleaning Associate is responsible for maintaining a clean, organized, and safe store environment, with a particular focus on floor care. The role includes operating floor scrubbers and buffers and performing dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. The associate maintains cleanliness, organization, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms. The associate follows customer experience practices, supports a positive store culture, and adheres to company policies and standards for health and safety, merchandising, operations, and loss prevention. The position is cross-trained to support multiple store areas and front-end coverage needs, and requires effective communication, flexibility, and the ability to respond to changing business needs. Other duties may be assigned.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule to support business needs.
- Strong organizational skills and attention to detail.
- Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
- Ability to multitask.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Strong verbal and written communication skills, including listening and responding appropriately.
- Ability to lift heavy objects, with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Maintain floor-care cleanliness standards, including operating and maintaining scrubbers and buffers.
- Perform dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows.
- Maintain cleanliness, organization, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms.
- Follow company health and safety policies, including refilling essential items in the associate lounge, restrooms, and front end.
- Cross-train in other store areas, including the backroom, front end, and sales floor.
- Support and respond to front-end coverage needs.
- Follow the company's merchandising philosophy and signage standards.
- Initiate and participate in store recovery as needed throughout the day.
- Follow operational and loss-prevention controls, including shrink-reduction guidelines and policies.
- Communicate accurately and effectively with management and associates.
- Follow labor laws and company policies and procedures, including meal and break period policies.
- Participate in safety awareness and help maintain a safe environment.
- Model customer-experience practices with internal and external customers and contribute to a positive store culture through honesty, integrity, and respect.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for associates meeting service or hours requirements
- Medical, dental, and vision coverage for associates meeting service or hours requirements
- Health savings account (HSA) for eligible associates
- Health care flexible spending account (FSA) for eligible associates
- Life insurance for eligible associates
- Short- and long-term disability coverage for eligible associates
- Paid parental leave for eligible associates
- Paid holidays, vacation, and sick time for eligible associates
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
