Cleaning Associate

The TJX Companies, Inc.•Norwich, CT

22h•Onsite

About The Position

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. This role is responsible for maintaining a clean and organized store environment with a focus on floor care. It involves operating scrubbers and buffers, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. The associate will adhere to all operational, merchandise, and loss prevention standards, and be cross-trained to work in multiple areas of the store to support business needs. The position also involves role modeling customer experience practices, supporting a positive store culture, and maintaining cleanliness standards throughout the entire store, including Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms. Adherence to health and safety policies, labor laws, and participation in safety awareness are also key aspects. TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, and nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions - collaborating in delighting shoppers with hidden treasures. At TJX, honesty, integrity, and treating each other with dignity and respect matter. We offer great opportunities, an incredible culture, and a sense of excitement for the future. Every day is a new adventure, a fresh chance to experience retail. We're not afraid to stand out. Stand apart. Stand for something.

Requirements

Excellent customer service skills.
Able to work a flexible schedule to support business needs.
Strong organizational skills with attention to detail.
Physical stamina to perform cleaning tasks and run floor buffer and scrubber.
Capable of multi-tasking.
Able to respond appropriately to changes in direction or unexpected situations.
Strong communication skills: verbal and written. Listens and responds appropriately.
Standout colleague, working effectively with peers and supervisors.
Capable of lifting heavy objects with or without reasonable accommodation.

Nice To Haves

Retail customer experience preferred

Responsibilities

Responsible for maintaining a clean and organized store environment with a focus on floor care.
Operation of the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows.
Adheres to all operational, merchandise, and loss prevention standards.
Cross-trained to work in multiple areas of the store in order to support the needs of the business.
Role models established customer experience practices with internal and external customers.
Supports and embodies a positive store culture through honesty, integrity, and respect.
Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer.
Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms.
Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End).
Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.).
Supports and responds to all Front End coverage needs.
Adheres and upholds merchandising philosophy and signage standards.
Initiates and participates in store recovery as needed throughout the day.
Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction.
Communicates accurately and effectively with management and Associates.
Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies.
Participates in safety awareness maintains a safe environment.
Other duties as assigned.