Cleaning Associate

The TJX Companies, Inc.•Alliance, OH

2d•Onsite

About The Position

TJX Companies, a Fortune 100 company and a leading off-price retailer, offers a vibrant team environment that values diversity, collaboration, and associate development across its global Home Offices, Distribution Centers, and Retail Stores (TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx). The Cleaning Associate role is responsible for maintaining a clean and organized store environment, with a primary focus on floor care. This involves operating cleaning equipment like scrubbers and buffers, as well as performing tasks such as dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. Associates in this role are cross-trained to support various areas of the store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms, and are expected to uphold all operational, merchandise, and loss prevention standards. The position also requires role modeling positive customer experience practices, embodying a respectful store culture, and adhering to company policies regarding health, safety, labor laws, and procedures.

Requirements

Excellent customer service skills
Able to work a flexible schedule to support business needs
Strong organizational skills with attention to detail
Physical stamina to perform cleaning tasks and run floor buffer and scrubber
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Strong communication skills: verbal and written. Listens and responds appropriately
Standout colleague, working effectively with peers and supervisors

Nice To Haves

Retail customer experience preferred

Responsibilities

Maintaining a clean and organized store environment with a focus on floor care
Operation of the scrubber and buffer
Dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows
Adhering to all operational, merchandise, and loss prevention standards
Cross-trained to work in multiple areas of the store in order to support the needs of the business
Role modeling established customer experience practices with internal and external customers
Supporting and embodying a positive store culture through honesty, integrity, and respect
Maintaining all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
Maintaining all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms
Adhering to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End)
Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
Supporting and responding to all Front End coverage needs
Adhering and upholding merchandising philosophy and signage standards
Initiating and participating in store recovery as needed throughout the day
Adhering to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
Communicating accurately and effectively with management and Associates
Adhering to all labor laws, policies, and procedures, including Associate meal and break period policies
Participating in safety awareness maintains a safe environment
Other duties as assigned