Cleaner

Planet Fitness•Auburn, ME

About The Position

The Cleaner is responsible for the overall cleanliness and sanitation of all facility areas to support an outstanding member experience and protect the safety of members and team members. The role follows Planet Fitness cleaning standards and established schedules, maintains cleaning equipment, replenishes supplies, and reports inventory needs and broken or missing amenities or equipment to the Club Manager. Daily responsibilities may also include greeting members and guests, answering phones, assisting with inquiries and concerns, processing retail transactions, supporting sales goals, and walking club areas to identify and address safety, policy, and cleanliness issues. Planet Fitness provides online and hands-on training, and CPR/AED certification training is provided.

Requirements

  • Must be at least 18 years of age.
  • Willingness to become CPR/AED certified; training is provided by Planet Fitness.
  • Basic computer proficiency.
  • Able to lift up to 75 pounds.
  • Cleaning and sanitizing experience is preferred.
  • Positive, upbeat, punctual, reliable, and dependable, with attention to detail.
  • Able to work independently and as a supportive team member.
  • Communicates effectively and is comfortable asking questions when needed.
  • Approaches interactions with kindness, respect, integrity, and a desire to help others.
  • Able to stand and move continually throughout the club and communicate in person or by phone during the shift.
  • Able to bend and twist and move into different positions to complete tasks.
  • Able to work around toxic chemicals and frequently clean and sanitize equipment and facilities.

Nice To Haves

  • Cleaning and sanitizing experience.

Responsibilities

  • Thoroughly clean and sanitize common areas, including restrooms, locker rooms, fitness equipment, and the Black Card Spa, according to Planet Fitness standards.
  • Vacuum floors and operate the floor scrubber machine according to an established schedule.
  • Dispose of trash and maintain trash cans and cleaning centers.
  • Replenish supplies and paper products as needed.
  • Communicate inventory needs to the Club Manager.
  • Clean and dust items high off the ground, such as ceiling fans, TVs, and rafters.
  • Report broken or missing amenities and equipment to the Club Manager.
  • Operate the washing machine and dryer.
  • Maintain cleaning equipment, including cleaning the mop bucket and emptying vacuum bags.
  • Greet members and guests as they enter and exit the club and assist with questions or concerns at check-in.
  • Answer phones in a friendly manner and assist callers with inquiries.
  • Execute retail transactions accurately and support sales goals.
  • Resolve member concerns and escalate them to a Manager as needed.
  • Frequently walk all club areas, promptly address safety or policy issues, and respond to cleanliness concerns.
  • Follow applicable health and safety policies and protocols, report unsafe conditions or at-risk behaviors to leadership, and work safely.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term and long-term disability insurance
  • Term life insurance
  • 401(k) retirement savings plan
  • Flexible spending accounts
  • Vacation, sick, and holiday pay
  • Free Black Card Membership
  • Tuition reimbursement
  • Employee perks and discounts
  • Team-building competitions and social events
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