Cleaner

Planet Fitness•West Palm Beach, FL

24d

About The Position

The Cleaner is responsible for maintaining the overall cleanliness and sanitation of all areas of the Planet Fitness facility to support an outstanding member experience and help ensure the safety of members and team members. The role follows Planet Fitness cleaning standards and includes cleaning common areas, restrooms, locker rooms, fitness equipment, and the Black Card Spa. Cleaners may also greet members and guests, answer phones, assist with inquiries, process retail transactions, support sales goals, and resolve or escalate member concerns. Team members are expected to follow health and safety policies, report unsafe conditions, and work safely.

Requirements

Must be at least 18 years old.
Willingness to become CPR/AED certified; training is provided by Planet Fitness.
Basic computer proficiency.
Ability to lift up to 75 pounds.
Ability to stand and move throughout the club continually during the shift.
Ability to communicate continually in person or by phone during the shift.
Ability to bend and twist and move into different positions to accomplish tasks.
Ability to work around toxic chemicals during the shift.
Ability to frequently clean and sanitize equipment and facilities.

Nice To Haves

Cleaning and sanitizing experience is preferred.

Responsibilities

Thoroughly clean and sanitize common areas, including restrooms, locker rooms, fitness equipment, and the Black Card Spa, according to Planet Fitness cleaning standards.
Vacuum floors and operate the floor scrubber according to the established schedule.
Dispose of trash and maintain trash cans and cleaning centers.
Replenish supplies and paper products and communicate inventory needs to the Club Manager.
Clean and dust items located high off the ground, such as ceiling fans, TVs, and rafters.
Report broken or missing amenities or equipment to the Club Manager.
Operate the washing machine and dryer.
Maintain cleaning equipment, including cleaning the mop bucket and emptying vacuum bags.
Greet members and guests as they enter and exit the club and assist with questions or concerns during check-in.
Answer phones courteously and assist callers with inquiries.
Execute retail transactions accurately and support sales goals.
Resolve member concerns and escalate them to a Manager as needed.
Frequently walk all club areas to identify and promptly address safety, policy, and cleanliness issues.
Follow applicable health and safety policies and protocols, report unsafe conditions or at-risk behaviors to leadership, and conduct work safely.